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User Accounts


Q1.  How do I access my web site's administrative control panel?
Q2.  How does a user change his or her password, email aliases, or autoresponder settings?
Q3.  How do I add another user account to my web site?
Q4.  How do I modify the account settings of an existing user?
Q5.  How do I modify the email forwarding, aliases, or autoresponder settings of an existing user?
Q6.  How do I remove a user from my web site?


Q1.  How do I access my web site's administrative control panel?

  Point your browser to http://www.yourdomain.com/admin, where yourdomain.com is the real domain name of your web site.

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Q2.  How does a user change his or her password, email aliases, or autoresponder settings?

  Have the user go to http://www.yourdomain.com/user, where yourdomain.com is the real domain name of your web site.

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Q3.  How do I add another user account to my web site?

  From within your administrative control panel, click on the left-hand column "User management" button. Then click on the blue "Add User" button near the center of the page. The meaning of each field is defined below:
  • Full Name: Name of the user as will appear on web-based email
  • User Name: The login name of the user (spaces are not allowed, and we strongly recommend that all usernames are in lowercase only).
  • Password: The secret word to gain entry into your account. 3 to 16 characters.
  • Max. Allowed Disk Space (MB): The number of megabytes this user is allowed to store in their email, personal space, and homepage combined.
  • Telnet/Shell Access: If your hosting plan allows shell access, you may give this user permission to be able to log into the web server directly and modify files on the command line (not recommended unless you know what you are doing).
  • Site Administrator: Only site administrators can modify the main web pages of your site. Site administrators also can add/change/delete other users! Do not give a user site administrator priviledges unless you trust them. If a user does not have site administrator priviledges, then they will only be able to modify their own personal homepage.
  • Enable FrontPage User Web: Enable the FrontPage extensions for the user's homepage. If this option is not available, that means your site does not have FrontPage extensions installed. If you would like FrontPage support, email support@arborhosting.com with your request.
  • Email Aliases: Enter other aliases by which this user should be known. For example, if you enter John.Doe, Tarzan in the box, then email sent to John.Doe@yourdomain.com and Tarzan@yourdomain.com will arrive in this user's account. If you would like to designate this user account as the catch-all email account, enter @www.yourdomain.com, where yourdomain.com is the real domain name of your site. We recommend that all sites have one user designated to receive catch-all email.

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Q4.  How do I modify the account settings of an existing user?

  From within your administrative control panel, click on the left-hand column "User management" button. A list of your web site's users now appears. Click on the green pencil button on the right side of the page corresponding with the user you would like to edit.

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Q5.  How do I modify the email forwarding, aliases, or autoresponder settings of an existing user?

  From within your administrative control panel, click on the left-hand column "User management" button. A list of your web site's users now appears. Click on the blue envelope button on the right side of the page corresponding with the user you would like to edit.

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Q6.  How do I remove a user from my web site?

  From within your administrative control panel, click on the left-hand column "User management" button. A list of your web site's users now appears. Click on the red trash can button on the right side of the page corresponding with the user you would like to edit. WARNING! All files in that user's account, along with his or her email, will be deleted. Once a user has been deleted, that data is gone forever. Delete with care.

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 Technical Support
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